Question

Discuss the challenges and opportunities of e-commerce in indian software industry

Answer 1

Poor Knowledge and Awareness:Majority of Indian rural population are unaware of internet and it uses. Surprisingly, most of internet savvies or urban population are also suffering from poor knowledge on online business and its functionalities. Very few are aware of the online corruption and fraud and thus darkness still exists. A reliable survey reveals that 50% of Indian online users are unaware of the solution of online security.

Online Transaction:Most of Indian customers do not possess plastic money, credit card, debit card and net banking system, which is one of the prime reasons to curtail the growth of ecommerce.

Cash On Delivery:Cash on Delivery (COD) has evolved out of less penetration of credit card in India. Most of Indian E-commerce companies are offering COD as one of mode of payment for the buyers.

Online Security : In case of start up and small business, Business owners are ignoring the importance of authentic software due to budget constraints.