discuss the ethical and social issues in distribution management
Answers
Answer:
First the Legal issues in Sales, these are as following:
(i) Consumer Protection Act, 1986
(ii) Misleading emails by telemarketer (IT Act, 2008)
(iii) Bribes (Contract Act, 1872 & Sale of Goods Act, 1930)
(iv) Price discrimination
(v) Price Fixing
Now the ethical issues in sales, or ethics in #Sales_Management , these are as follows:
1. Company to the Salesman
(i) Level of pressure
(ii) Decision regarding territory
(iii) To tell the truth
(iv) Hiring medically unfit salesman
2. Salesman to the Company
(i) Misuse of company assets
(ii) Moonlighting
(iii) Inflated expenses
(iv) Damaged merchandise
(v) Taking away customers
(vi) Misuse of I.T. and Data theft
3. Salesman to the Customers
(i) Corporate gifts
(ii) Misrepresentation
(iii) Entertainment
Explanation:
The ethical principles related to customs and practices of management are followed in the distribution network.
Explanation:
- Distribution management refers to the process of the overseeing and the movement of goods from the supplier to the manufacturer to the point of sales.
- Thus it involves numerous activity that is related to the supply chain, manufacturing, warehousing, and logistics. It includes channels such as direct sales, retailer, wholesaler, and sales through an agent.
- Ethics is needed in order to make a formal and effective communication. Ethics looks forwards to the practice involved in intensive, selective and exclusive distribution.
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