Discuss the pros and cons (advantages and disadvantages) of :
Written Communication
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Answer:
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Pros/Advantages of Written Communication:
• If you have any document in written then you can easily preserve it, while on the other hand non-verbal communication doesn’t have any proof as they cannot be preserved. You can easily access to written communication in future.
• The written document act as a permanent record, when anytime you need it you can easily access it from the preserved document.
• Written communication helps you represent complex matters easily.
• Written communication saves your precious time and money. You can without going here and there can exchange your views through email in just a few seconds. Also the person on the other side can reply you back at once and you don’t have to wait for long in order to get a reply.
• The written communication helps you present information clearly and accurately.
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Cons/Disadvantages of Written Communication:
• Written communication is less personal as compared to oral communication that is why many people don’t use it for sending emotional messages.
• As compared to other forms of communication, written communication is time-consuming. Writing requires enough of time and if you are sending a letter then it may take two or three days to deliver while on the other hand a message sent through telephone will take just a second to reach the destination and then you are done.
• For reading a written communication it is must for the receiver to know how to read. But if on the other hand the receiver is illiterate then written communication is meaningless that make it ineffective.
• Written communication requires additional cost for filing for future. In order to save the document in hard copy you must require a printer, paper, ink, etc. that also needs money. Also, you need expenditure for making and arrangement of files and documents.
• In written communication it is must for the writer to have command on English writing skills otherwise they might mistake that will create a bad impression onto the receiver. Once the sender sent the letter it will be impossible to make corrections.
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Hope it helps you dear!
Answer:
Advantages of written communication:
- Easy to preserve: The documents of written communication are easy to preserve. Oral and non-verbal communication cannot be preserved. If it is needed, important information can be collected from the preserved documents.
- Easy presentation of complex matter: Written communication is the best way to represent any complex matter easily and attractively.
- Permanent record: The documents of written communication act as a permanent record. When it is needed, important information can be easily collected from the preserved documents.
- Prevention of wastage of time and money: Written communication prevents the waste of money and time. Without meeting with each other the communicator and communicate can exchange their views.
- Accurate presentation: Through the documents of the written communication top executive can present the information more accurately and clearly. As it is a legal document everybody takes much care does draft it.
Disadvantages of written communication
The limitations and disadvantages of written communication are given below:
- Expensive: Written communication is comparatively expensive. For this communication paper, pen, ink, typewriter, computer and a large number of employees are needed.
- Time consuming: Written communication takes time to communicate with others. It is a time consuming media. It costs the valuable time of both the writer and the reader.
- Red-Taoism: Red-Taoism is one of the most disadvantages of written communication. It means to take time for approval of a project.
- Useless for illiterate person: It messages receiver is illiterate, written communication is quite impossible. This is major disadvantage written communication.
- Difficult to maintain secrecy: It is an unexpected medium to keep business secrecy. Secrecy is not always possible to maintain through written communication. Because here needs to discuss everything in black and white.