Discuss the qualitative & quantitative ways of evaluating performance.
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Qualitative data are collected through direct or participant observation, interviews, focus groups, and case studies and from written documents. Analyses of qualitative data include examining, comparing and contrasting, and interpreting patterns.
Both quantitative and qualitative evaluation methods have their benefits, though one is usually more appropriate than the other in any given situation. Quantitative evaluation can help remove human bias from a statistic, making it more of a reliable fact than any piece of information gathered qualitatively.
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