Business Studies, asked by bharathi780, 1 year ago

Discuss the salient features of banking ombudsman scheme, 1995

Answers

Answered by Anonymous
3
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The Banking Ombudsman Scheme was introduced under Section 35 A of the Banking Regulation Act, 1949 by RBI with effect from 1995.

The Banking Ombudsman Scheme was first introduced in India in 1995 and it was revised in 2002.

Current Banking Ombudsman Scheme introduced in 2006.

From 2002 until 2006, around 36,000 complaints have been dealt by the Banking Ombudsmen.

Banking Ombudsman is appointed by Reserve Bank of India.

Banking  Ombudsman is a senior official appointed by RBI. He handle and redress customer complaints against deficiency in certain banking services.

The offices of Banking Ombudsman is mostly situated at State Capitals.

Around 15  Banking Ombudsmen have been appointed.

All Scheduled Commercial Banks, Regional Rural Banks and Scheduled Primary Co-operative Banksare covered under the Banking Ombudsman Scheme.



Grounds of Complaints✌️✌️

One can file a complaint on the following grounds of complaints:

Any excessive delay or non - payment of collection of cheques, drafts, bills etc.

Without any sufficient cause non acceptance of small denomination notes.

Charging any commission for acceptance of small denominations notes

Any delay in payment of inward remittances or non payment of inward remittances.

If any banking organization refuses to accept taxes or any delaying in accepting taxes (as required by RBI or Government of India).

hope it HELPS u ❤️❤️
Answered by Anonymous
1
It was introduced in 35 A of bank regulation act..1949 by RBI
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