Discuss various steps of consumer buying process that will be involved in purchasing a car?
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The consumer buying process is the steps a consumer takes in making a purchasing decision. The steps include recognition of needs and wants, information search, evaluation of choices, purchase, and post-purchase evaluation.
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According to Philip Kotler, the typical buying process involves five stages the consumer passes through described as under:
Problem Identification: This step is also known as recognizing of unmet need. ...
Information Search: ...
Evaluation of Alternatives: ...
Purchase Decision: ...
Post-purchase Decisions:
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