Question

Distinguish between behavioural approach and human relations approach to management

Answer 1

Human Relations Approach:

1. This approach is focused on inter-personal relationships.

2. It lays emphasis on individual needs and behaviour.

3. Conflict in organisation is taken as negatively and efforts are made to avoid it.

4. It was based on Hawthrone experiments so its scope is limited.

5. Elton Mayo and his associates were the pioneers of this approach.

Behavioural Sciences Approach:

1. It is focused on group relations.

2. It emphasises group behaviour.

3. Conflict is considered to be a part of modern organisation and it may have positive effect also.

4. It refined human relations approach and has a wide scope. It is a systematic study of human relations in an organisation.

5. Maslow, Mc Gregor, Likert, Keith Dvais, Blake and Monton were the authors of this approach.