Distinguish between II and ITES. Give example.
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IT means Information Tecnology and ITES means IT Enables Services.
ITES services are the services which do require the aid of IT but not the hardcore IT. It includes soft skills like communication wherein we do make use of computer to feed in the reponses. These services are mainly used in BPOs and KPOs wherein we feed the information of the customers in the database on computer.
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