distinguish between the following terms relate to conflict
1. conflict avoidance
2. conflict confrontation
3. conflict resolution
Answers
Explanation:
Conflict “confrontation”, is often called competitiveness. It refers to when, in the face of conflict, we become triggered emotionally (fear, resentment, anger) and respond competitively in engagement - words, physical behavior, etc.
You see this frequently on social media. Someone insults someone, people are offended and strike back with negativity. The conflict will almost always escalate with competitiveness.
Conflict avoidance is when we find ourselves either trying to avoid a conflict from developing or we step away from a conflict that has started. Why do people do this? Different reasons, yet usually fear or feeling they cannot hope to be heard, understood, empathized with and able to problem solve collaboratively.
Conflict resolution means we have engaged in problem solving with someone and done so successfully, where no animosity remains and interests have been sufficiently met, or exceeded.