Doug rephrases the instructions his dad gives him to make sure he understands what was intended. Which of the characteristics of active listening is this an example of?
Reflective listening
Empathizing
Clarifying
Encouraging
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Empathizing
Reflective listening
is asking the other person questions so you more fully understand what is being said.
is feeling what the other person feels.
is giving signals that you are involved in the conversation and interested, like nodding your head and maintaining eye contact.
is paying attention to what someone is saying and feeling.
is rephrasing or summarizing what you heard in order to make sure you understand what they intended.
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