English, asked by sureshkumerji87081, 7 months ago

ए लेटर टू द मैनेजर मैनेजर अबाउट द रिप्लेसमेंट ऑफ डिफेक्टिव आइटम्स​

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Answered by sudhanshup999
2

Answer:

DA/114 D,

Hari Nagar,

New Delhi-64September 15,…

The Marketing Manager (Sales)

BPL (India),

Janakpuri,

New Delhi-25

Subject : Defective T.V. Set

Sir,

I purchased a SANTURA colour TV from your Janakpuri showroom vide Bill No. 59376, Dated July 19, 2002. After only a week’s time the TV started giving trouble. Both the picture and the sound were unclear. I made a complaint and the Engineer after doing something went away. Then it became a regular feature. The TV set instead of being a source of entertainment became a source of trouble. Many a time I profested with the man and asked for an exchange as per the company rule. He didn’t agree and even misbehaved.

I hope you to personally look into the matter and keeping in view the prestige of the company and also the interest of a common customer like me, will give directions for the exchange of the defected TV set by a new one, thus relieving me of the trouble of purchasing a TV of your company.

Thanking you

Yours Sincerely

danger boy

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