Effective management of customer service requires measurements be in place and communicated internally. List out the important areas inside of your company that you would focus on to highlight the level of customer service that offer to your clients today and why they are important
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Treat Them Well: 5 Keys to Lasting Customer Service
Use the right term. First, I don't call people clients, or even customers. ...
Anticipate needs. ...
Give respect. ...
Treat everyone like a VIP. ...
Show immediate action and solutions, not blame.
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