Question

Elocution competition topic :- Life lessons that Corona Virus taught me​

Answer 1

Answer

1. Rethink office flow.

“The COVID-19 pandemic shutdown allowed us to reevaluate our policies, procedures and systems and really come up with a better way to see patients in a more streamlined and ef­ficient manner. We’ve done this by sending out patient forms ahead of time and then calling the patient the day before their exam to get the chief complaint, review medications and preliminary history data, and go over COVID-19 screening questions. When the patient arrives at our of­fice, their temperature is taken, they sign the screening questions form and they are taken immediately back to an exam room. This process has sped up the preliminary history taking and decreased the amount of time the patient waits to see the doctor. We’ve been able to cut the patient’s time in our of­fice in half and develop an overall better eye health experience for our patients.”