email to service provider regarding the disconnected service of your number
Answers
Explanation:
Connecting and disconnecting your service
We can help with your complaint about problems connecting or disconnecting your landline, mobile or internet service, or having your service mistakenly disconnected. To resolve your complaint about a connection or disconnection problem, we’ll consider the law, good industry practice and fairness.
Types of connection and disconnection complaints
We deal with complaints about connection and disconnection such as:
unreasonable delays connecting a new service or enhanced call handling features, such as call waiting and calling number display
missed technician appointments for connection
services unable to be connected because a previous service at the property hasn’t been disconnected
services disconnected by mistake
services not disconnected on the date agreed or advised.