emerging issues in quality management
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Emerging Quality Management Issues and Challenges
Emerging quality management issues and challenges ensures that an organization, product or service is consistent. It has four main components: quality planning, quality control, quality assurance, and quality improvement. Quality management is focused not only on product and service quality but also on the means to achieve it. Quality management, therefore, uses quality assurance and control of processes as well as products to achieve more consistent quality. Some of the Emerging quality management issues and challenges are below:
1. Globalization:- Globalization phenomenon is getting popular these days. Globalization of business refers to the free flow of goods service, technology, labor, capital information, across the national boundary; it is closer economic integration among different countries in terms of the flow of good service, capital-labor, and technology. Globalization is the tendency of expanding business in different countries. Managers have to work in a boundary-less world. There is no territory or barrier in export and import business. Globalization invites the global competition. Organizations that were competing locally with local competitors now have to compete with global competitors. It is very difficult for the organization to survive and develop in such a situation. Organizations should increase the quality of products and reduce cost which is a challenge for managers.
2. Workforce diversity:- Modern organizations are characterized by workforce diversity. A diversified workforce is the reality of business these days. Organizations are becoming heterogeneous in terms of ethnicity, gender, nationality, age group, etc. People having different religions, different nationality works together under one roof. Different people have different nature and they show different behavior because they come from different backgrounds. How to manage such a diversified workforce is a great challenge for managers. If such a diversified workforce is managed properly, the organization will be highly benefited because they also bring diversified skills and knowledge. But, if they are not managed properly, they create a serious problem.
3. Quality assurance and productivity:- Quality is the ability of the product to satisfy customers’ needs. How to improve the quality of the product or how to assure customers about the quality of the product has become a great challenge for management. Quality ensures organizations’ survival and growth. Organizations use quality to compete with competitors. Only improving the quality of product organizations can face global competition. Therefore, there must be continuous improvement in quality. Quality improvement has no boundary. It is the race without the final line. It is said that people buy quality not products. And, to improve quality is really a challenge for management. Along, with increasing quality to increase productivity again is another challenge for management. An organization must try to achieve higher productivity.
4. Technological advancement:- How to utilize advanced and sophisticated technology has become another challenge for management. Technology has developed beyond the expectation of anybody in the world over the last 100 years. Tremendous advancement has been made in production, distribution and information technology. Managers must manage all this technology with the development of the computer, the face of information technology has absolutely changed. Introduction of the internet, email, and other electronic media have benefitted organizations in the field of productions, distribution and other areas of business. Decision making has been facilitated by information technology. Technological advancement has changed the nature of the job.
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Answer:
Answer:Emerging Quality Management Issues and Challenges :-
1.Globalization
2. Workforce diversity
3. Quality assurance and productivity
4. Technological advancement
5. Ethics and social responsibility
6. Innovation and change
7. Empowerment
Explanation:
All these above are quality Management Issues.
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