Question

Emotional intelligence is a critical component of
A) analytical intelligence B) creativity C) convergent thinking D) social intelligence

Answer 1

Explanation:

analytical intelligence

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Answer 2

Explanation:

Emotional intelligence is made up of five key areas: self-awareness, emotional control, self-motivation, empathy and relationship skills. Each of these elements is key to a successful, long-term customer relationship and should be at the forefront of every leader's thoughts. Take face-to-face meetings for example.