Question

Empathy is critical because it’s part of the process it allows us to understand users through our presumptions it allows design thinkers to set aside his or her own assumptions about the world in order to gain insight into users and their needs None of the options

Answer 1

In Designing Thinking, sympathy is the IDEO's human-centred design toolkit, as explained in "Understanding the Problems and Realities of the People Who Designed by You".

It involves explaining the problems people face as well as explaining their behavior to learn their sexual needs and desires.

To do this, you need to communicate their role with the people's environment and interact with their environment.