Question

Erp and total quality management

Answer 1

THE effective use of TQM provides a much higher quality ERP implementation that function properly upon first time, with less cost and more overall value. More importantly, TQM ensures satisfaction of all participants, including ERP vendors, service providers, system integrators, team members who implement the software and the company that purchased the software.

Characteristics of TQM are fundamentally common to all different types of business process flows and ERP functional modules.