Question

Exam-style questions: Short answer
and data response
1 Manuel is HR Manager for a large bank. His responsibilities include internat
communication with individual workers and groups of workers. Sometimes
he wants to send a message to all 15 000 workers employed by the bank
Some workers complain that unless they spend time reading notices or email
messages they fail to receive important information.
a Define 'internal communication
19
b Identify two benefits to the bank of effective internal communication, a
c Outline two possible barriers to communication within the bank.
d Explain two ways in which Manuel could communicate with individual
workers about their pay and working conditions.
e Do you think that electronic forms of communication are always the
best ones to use when communicating with large numbers of workers?
Justify your answer.

Answer 1

Answer:

Internal communication's purpose is to provide an effective flow of information between an organization's departments and colleagues

Explanation: