Question

Example of clustering project of customer segmentation data analyst resume

Answer 1

CUSTOMER ANALYTICS MANAGER

example:

Chica, IL

09/2005 – 11/2011

*Scoping, designing, planning, execution and reporting on analyses of customer journeys through customer survey data in combination with other data sources

*Develop training materials and communications to the field regarding changes to processes within CRM in coordination with the Director of Training

Analysing marketing data to create best practises and ensuring RoI

*Performing analysis including correlations, regression analyses, cluster analyses, etc

*Develop training methodologies for CRM and participate in training employees and the sales team in the use of CRM

*Collaborate with the Pricing Manager and CRM administration team to develop any process improvement ideas within CRM

*Develop a plan for increased field utilization of CRM database and training on changes

Answer 2

Clustering a project for customer segmentation means grouping the data collected based on the requirement of the customer.

Explanation:

• Data analysts collect the data for the required project. The data management team collect these data from the analyst and group them based on the customer’s requirement.
• When the customer inquires a particular data then the database management team can pick that particular segment of the data and deliver it to the customer.
• This helps the customer as he can use the required data rather than using the complete segment to find the data.

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