EXERCISE
A.
Answer the following:
1. Define verbal and non-verbal communication
2. What is oral communication and describe its advantages and disadvantages?
3. Define written communication and its importance in business
4. What are the disadvantages of written communication?
5. Explain visual and auditory.
6. Describe Body Language.
7. Explain kinesics.
8. What do you understand by oculesics and tactilics?
9. What is the role of time in communication?
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Answer:
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Explanation:
- Verbal communication involves the use of words or speech or auditory language to express emotions or thoughts or exchange information...Non-verbal communication involves the use of visual or non-verbal cues such as facial expressions, eye or body movements, gestures, and many more without speaking
- Oral communication is less authentic than written communication as they are informal and not as organized as written communication.
- Well-written communication helps define goals, identify problems and arrive at solutions. This is important in every aspect of business.
- Cost, Materials and Storage, Possibility of Miscommunication..
- Visual Learners: those that need to see pictures and graphs to visualize and Auditory Learners: those who need to hear the information..
- Body language is the range of nonverbal signals that you use to communicate your feelings and intentions..
- A systematic study of the relationship between nonlinguistic body motions..
- Oculesics – the study of eye behavior.
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