exlore the impact of continuous improvement to processes and systems as one of the total quality management system/TQM element
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Rapid & Remote Process Transitioning & Onboarding
Epiplex enables businesses to dramatically reduce the cost and time for effective knowledge transfer for BPOs and shared services.
Epiplex’s Rapid Transition & Onboarding solution makes knowledge transfer effective at all transition stages, including onboarding. Processes captured in the transitioning phase can be reused to train agents/advisors during the onboarding phase.
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