experience and perception of a misuem
Answers
Answer:
This paper explores the beneficial outcomes that visitors seek and obtain
from a museum visit, in terms that are not related to learning outcomes. It
uses a deductive qualitative approach to investigate the meaning and value
of a museum visit from the visitors’ perspective. Three different levels of
the meaning of the experience are considered: the attributes of the setting
that visitors value; the experiences they engage in; and the benefits they
derive. The findings confirm the importance of the “satisfying
experiences” framework for understanding visitor experiences in
museums, and extend this understanding in relation to the beneficial
outcomes these experiences produce. The study also highlights the
importance of “restoration” as an outcome of a museum visit. It is argued
that the concept of the museum as a restorative environment, which
enables visitors to relax and recover from the stresses of life, is worthy of
further research attention. These insights will enable museum practitioners
to better understand and meet their visitors’ multiple needs and
expectations.
Explanation:
Answer:
Explanation:
The purpose of this Chapter is twofold. At conceptual level it introduces new explanatory constructs of perceived and experienced authenticity into modelling museum visitor satisfaction. Although a few studies have attempted to tackle the issue of authenticity not only theoretically but also empirically the experience of authenticity still lacks empirical investigation. The aim of this research was to measure the visitor experience of the Sisi Museum with a special focus on authenticity.