Explai the rights of consumer under consumer protection act.
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The Consumer Protection Act defines this right as a protection against goods and services that are 'hazardous to life and property'. ... The right requires all such products of critical nature to life and property to be carefully tested and validated before being marketed to the consumer
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Rights of consumer are as follows :
- Right to safety : Consumer has right to be protected if the commodity or services is dangerous or harmful to health. They also has right to enjoy pollution free environment and right to lodge complaint if anybody creates pollution.
- Right to be informed : Consumer must be provided complete information about quality, purity , price , quantity and standard of goods.
- Right to choose : Consumer have the right to make a choice from variety of goods and services as per their purchasing power and preferences.
- Right to be represented : Arrangement are made so as to make the concerned party hear the views of the consumer either by themselves or through their representatives.
- Right to consumer education : Consumers have right to receive education regarding all matters connected with their interests.
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