Explain 1st step of controlling process
Setting performance standard
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Answer:
Specify the critical attributes of each process element. Examples of critical attributes include: Process roles. Applicable process and product standards.
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Explanation:
The control function can be viewed as a five-step process: (1) Establish standards, (2) Measure performance, (3) Compare actual performance with standards and identify any deviations, (4) Determine the reason for deviations, and (5) Take corrective action, if needed.
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