Question

explain 4 barriers to effective communication and how to overcome them
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Answer 1

Answer:

1) 4 Different types of barriers to effective communication are ::

•• Psychological Barriers:-

The psychological state of the communicators will influence how the message is sent, received and perceived.

For example:

If someone is stressed they may be preoccupied by personal concerns and not as receptive to the message as if they were not stressed.

•• Physiological Barriers:-

Physiological barriers to communication may result from the receiver’s physical state.

For example, a receiver with reduced hearing may not fully grasp the content of a spoken conversation especially if there is significant background noise.

•• Physical Barriers:-

An example of a physical barrier to communication is geographic distance between the sender and receiver(s).

Communication is generally easier over shorter distances as more communication channels are available and less technology is required. The ideal communication is face-to-face.

Although modern technology often helps to reduce the impact of physical barriers, the advantages and disadvantages of each communication channel should be understood so that an appropriate channel can be used to overcome the physical barriers.

•• Systematic Barriers

Systematic barriers to communication may exist in structures and organisations where there are inefficient or inappropriate information systems and communication channels, or where there is a lack of understanding of the roles and responsibilities for communication. In such organisations, people may be unclear of their role in the communication process and therefore not know what is expected of them.

2) How to overcome them

Barriers to communication can be overcome by:

• checking whether it is a good time and place to communicate with the person

• being clear and using language that the person understands

• communicating one thing at a time

• respecting a person’s desire to not communicate

• checking that the person has understood you correctly

• communicating in a location that is free of distractions

• acknowledging any emotional responses the person has to what you have said.

Explanation:

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