Question

Explain 4 I’s of Services Intangibility, Inconsistency, Inseparability and Inventory.

Answer 1

Answer:

Intangubility, Inconsistency, Inseparability and Inventory

Hope its help u....

Answer 2

The service can't be touched like the products either we can experience or we can avail.

Explanation:

Definition of the services:

"A system supplying a public need such as transport, communications, or utilities such as electricity and water."

4 I's of services:

1. Intangibility: Service can't be touched.
2. Inconsistency: Unlike the products, services are  inconsistent. Many a times, service receivers are the part of the service.
3. Inseparability: Services and humans are totally inseparable.
4. Inventory: Very less inventory is maintained by the service providers.

Communication must be clear and in the simple language as customer learning is the key of success.