Explain 7Cs of written communication
Answers
Answer:
The 7 C’s of Communication are:
1. Completeness : The message must be complete and geared to the receiver’s perception of the world.
2. Concreteness : This is often supported by factual material such as research data and figures. The words used as well as the sentence structure can be interpreted uni-vo
3. Courtesy : It is also important to approach the audience in a friendly and courteous manner. Use of terms that show respect for the receiver contribute towards effective communication.
4. Correctness : A correct use of language has the preference. In written business communication, grammatical errors must be avoided and stylistic lapses or a wrong use of verbs are not sufficient either in verbal communication. A correct use of language increases trustworthiness and the receiver will feel that they are taken seriously.
5. Clarity : Clear or plain language is characterized by explicitness, short sentences and concrete words. Fuzzy language is absolutely forbidden, as are formal language and cliché expressions
6. Consideration : By taking the audience into account, the message can be geared towards them. Factors that play a role in this are for example: professional knowledge, level of education, age and interests.
7. Conciseness: A message is clear when the storyline is consistent and when this does not contain any inconsistencies. When facts are mentioned, it is important that there is consistent, supporting information. Systematically implementing a certain statement or notation also contributes to clear business communication.