Question

Explain any 5 rights of a consumer under the under the Consumer Protection Act 1986.

Answer 1

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Answer 2

Generally accepted basic consumer rights are (1) Right to safety: protection from hazardous goods. (2) Right to be informed: availability of information required for weighing alternatives, and protection from false and misleading claims in advertising and labeling practices.
(3) Right to choose: availability of competing goods and servicesthat offer alternatives in terms of price, quality, service.
(4) Right to be heard: assurance that government will take full cognizance of the concerns of consumers, and will act with sympathy and dispatchthrough statutes and simple and expeditious administrative procedures.