Explain ‘Coherent’ and ‘Concrete’ word of 7Cs of effective communication.
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Answer:
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Explanation:
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Here are the Seven C’s of effective communication:
Completeness
The message must be complete and geared to the receiver’s perception of the world. The message must be based on facts and a complex message needs additional information and/ or explanation. A good subdivision of subjects will clarify the message as a result of which there will be a complete overview of what is said.
Concreteness
Concrete business communication is also about a clear message. This is often supported by factual material such as research data and figures. The words used as well as the sentence structure can be interpreted uni-vocally. Nothing is left to the imagination.
Courtesy
In addition to considering the feelings and points of view of the target group, it is also important to approach the audience in a friendly and courteous manner. Use of terms that show respect for the receiver contribute towards effective communication. The same goes for the manner in which you address someone. Not everyone will be charmed if you use a familiar form of address and use of a formal address could come across as too distant. By using the word ‘they’ a larger audience is immediately addressed.
Correctness
A correct use of language has the preference. In written business communication, grammatical errors must be avoided and stylistic lapses or a wrong use of verbs are not sufficient either in verbal communication. A correct use of language increases trustworthiness and the receiver will feel that they are taken seriously.
Clarity
Clear or plain language is characterized by explicitness, short sentences and concrete words. Fuzzy language is absolutely forbidden, as are formal language and cliché expressions. By avoiding parentheses and keeping to the point, the receiver will get a clear picture of the content of the message. Briefly-worded information emphasizes the essence of the message.
Consideration
Communicating with the target group (Consideration). In order to communicate well, it is important to relate to the target group and be involved. By taking the audience into account, the message can be geared towards them. Factors that play a role in this are for example: professional knowledge, level of education, age and interests.
Conciseness
A message is clear when the storyline is consistent and when this does not contain any inconsistencies. When facts are mentioned, it is important that there is consistent, supporting information.
Well, recently two more variations that are often overlooked, namely Creativity and Credibility plays important role in effective communication.
Creativity
A text will only be lively when the words and sentence structures are used creatively and when short sentences are alternated with longer sentences. Creativity is especially important in texts in which search words are used, it is essential that the search words are constantly used in a different setting.
Credibility
By creating an atmosphere of trust in a conversation or text, you add credibility to the message. This can be achieved by a clear and striking ‘tone’, which indicates that the information you are discussing contains the right information.
• Answer- The 7c’s of effective communication also known as the seven principle of communication and it is useful way to ensure good in business communication .
• The 7c’s of effective communication provide useful result in both writing and speaking
• 7 C’S STAND FOR
• 1) COMPLETENESS
• 2)CONCRETENESS
• 3)COURTESY
• 4)CORRECTNESS
• 5)CLARITY
• 6)CONSIDERATION
• 7)CONCISENES
According to me below can be 7 ‘C’ s for effective communication
1] CALM : CALMLY LISTEN THE NEXT ONE
2] CLARIFY: ASK IN CASE ANY CLARIFICATION NEEDED BEFORE REPLYING
3] CHECK: CHECK REPLY CONTAINS BEFORE REPLYING
4] COMMUNICATE : COMMUNICATE YOUR VIEW BEFORE THE NEXT ONE
5] COMMIT: COMMIT IN CASE ANY REQUIRE ACCORDING TO SUBJECT
6] CONVEY: CONVEY THE MESSAGE AT THE BEST OF YOUR KNOWLEDGE
7] CLOSE: CLOSE THE COMMUNICATION WITH PROPER WAY