Question

Explain Consumer Rights

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Answer 1

RIGHT to safety

Right to choose

Right to be informed

Right to consumer education

Right to be heard

Right to Seek redressal

Consumer Protection Act

Answer 2

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★ The right to be protected against the marketing of goods and services which are hazardous to life and property.

★ The right to be informed about the quality, quantity, potency, purity, standard and price of goods or services, as the case may be, so as to protect the consumer against unfair trade practices.

★ The right to be assured, wherever possible, access to a variety of goods and services at competitive prices.

★ The right to be heard and to be assured that consumer's interests will receive due consideration at the appropriate forum.

★ The right to seek redressal against unfair or restrictive trade practices or unscrupulous exploitation of consumers.

★ The right to consumer education.