Question

explain customer services as marketing opportunity​

Answer 1

Answer:

Customer service helps retain the customers that marketing spent their budget obtaining in the first place. In addition, spending some of the budget on customer service results in making existing customers happy, which is less of a cost than acquiring new customers.

Answer 2

Answer:

Customer service helps retain the customers that marketing spent their budget obtaining in the first place. In addition, spending some of the budget on customer service results in making existing customers happy, which is less of a cost than acquiring new customers.

Explanation:

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