explain customer services as marketing opportunity
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This is a hands-on position working with assigned clients to make sure that they are satisfied with the company's services and products. Your job is to ensure client satisfaction and to work with team members, other company departments, and external vendors to make sure customer needs are met.
KEY TAKEAWAYS
Customer service is the interaction between the buyer of a product and the company that sells it.
Good customer service is critical to business success, ensuring brand loyalty one customer at a time.
Recent innovations have focused on automating customer service systems but the human element is, in some cases, indispensable.
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