Explain differentiation and positioning strategies of e-marketing
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Face-to-face communication helps to establish a personal connection and will help to sell the product or service to the customer.[2] These interactions can portray a whole different message than written communication as tone, pitch, and body language is observed.[3] Information is easier to access and delivered immediately with interactions rather than waiting for an email or phone call. Conflicts are also easily resolved this way, as verbal and non-verbal cues are observed and acted upon. Communicating professionally is important as one is representing the company Speak clearly and ask questions to understand the needs and wants, let the recipient respond as one resolves the issue. Decisions are made more confidently during a face-to-face interaction as the recipient asks questions to understand and move forward with their decision.
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