Question

explain how the operational strategies are different when applied to a service company such as a Tata Sky versus a manufacturing company Such as Tata Steel​

Answer 1

Answer:

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Answer 2

Operational strategies denotes the methods organisations use to reach their goals and objectives. By developing operational strategies, an organisation can examine and execute efficient and effective systems for utilising resources and the work process.

Explanation:

• Incorporated in the year 2001 and launched services in  the year 2006, Tata Sky, a subsidiary of the Tata Group, is India's foremost content distribution platform offering OTT services and Pay TV. Tata steel also  subsidiary of the Tata Group is an Indian MNC steel-making company having its headquarters in Kolkata. Tata Steel primarily serves customers in the construction, automotive, engineering, consumer goods,  excavating, packaging, lifting, power, energy, shipbuilding, aerospace, defence, rail  and security sectors
• Many managers of service businesses are aware that the strategic management of service businesses is different from that of manufacturing businesses.

Service Industry

• Service-oriented companies also use fundamental  operational strategies to connect long-term and short-term corporate decisions and create an effectual management team. Operational strategies must comprise customer-based strategies to address the expectations and desires of a specific audience. To this end, a business must develop approaches that evaluate and respond to evolving conditions, constantly strengthen its core competences and constantly create new strengths. A organization has to track business dynamics when assessing markets to take benefit of emerging prospects and deter future risks.

Manufacturing Company Operational Strategies

• In case of manufacturing company, the capabilities and tools of a business are main competences. While core skills can differ based on sector and company, it may involve well-trained staff, ideal company places, and marketing and financial knowledge. A organization can establish processes such as customer satisfaction, product creation, and business relationships with stakeholders through the identification of core competencies.
• The formulation of strategic goals stems from the implementation of a business policy, market analysis, identification and review of needs. In setting strategic goals a corporation measures the operating expenses, the price of a goods or service, the time taken to produce and execute good or service and the flexible selection, and flexibility of a good/service. Competitive priorities must comprise having the ability to provide a quality product/service at a fair cost which continually meets the requirement of a customer.
• Strategies behind the development of products/services must consider innovation, design & added values. As an organization introduces innovative ideas, it may attempt to lead the way in launching a new product or service, wait for developments in the market to enhance them, or wait for inventions to thrive before going on.

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