Explain the advantages and limitations of Internet Shopping for customers?
Answers
Answer:
In internet shopping following are some listed advantages and some disadvantages,
Advantages:
1- Internet shopping saves time for the customer. He/she can simple look up the products which they want instead of going all the way to the retail shops for that product.
2-Internet shopping is accessible to most people. People have easier access. For example: Lets say there is a clothing brand whose retail shop is no where in your city. So if you have the ability of internet shopping, you can buy goods from there.
3- You can see specs of goods online. Pictures and images of the products.
4- You can easily get them delivered to your house.
5-You can compare prices by directly looking them online, no need to go from shop to shop to compare the product.
6-Various ways of giving payment, cash on delivery, credit card, debit card, etc.
Disadvantages:
1- The product can be seen online but what seems on screen is much different from what is present infront of a customer. For instance, clothing material.
2- There is usually a problem with recognizing the correct sizes of products. For example: Clothing material or shoes, which size should be picked. Customers tend to get confused.
3-There may be delay in delivery timing.
4-There is lack of tangible touch.
5-Fraud may be easily conducted by sites.