Question

Explain the appropriate way to make a consumer complaint.

Answer 1

Answer:

Following things needs to be mentioned in complaint by the consumer: a) Name and complete details of complainant and opposite party or parties. b) Date and time of purchase of goods or services availed and amount paid for them. c) Particulars of dispute; like defect in goods or inferior quality of service etc.

Explanation:

.A complaint in restaurant dialogue – Listen and pay attention. ...

.Empathize and apologize for the situation. ...

.Offer and execute a solution to the complaint in restaurant dialogue. ...

.Follow-up and thank your customer for their business.