Business Studies, asked by Neelimma3925, 1 year ago

Explain the challenges of CRM implementation and essentials of CRM principle.

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Answered by Anonymous

The level of acceptance for the CRM tool and its use in the organization defines its concrete implementation. However, any new system experiences resistance from users. Communicate why CRM is so essential, sharing with them the specific benefits it offers, such as saving time or increase in sales.

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