Question

Explain the concept of decision support system with the help of example application

Answer 1

decision support system (DSS) is an information system that supports business or organizational decision-making activities. DSSs serve the management, operations and planning levels of an organization (usually mid and higher management) and help people make decisions about problems that may be rapidly changing and not easily specified in advance—i.e. unstructured and semi-structured decision problems. Decision support systems can be either fully computerized or human-powered, or a combination of both.

While academics have perceived DSS as a tool to support decision making process, DSS users see DSS as a tool to facilitate organizational processes.[1] Some authors have extended the definition of DSS to include any system that might support decision making and some DSS include a decision-making software component; Sprague (1980)[2] defines a properly termed DSS as follows:

DSS tends to be aimed at the less well structured, underspecified problem that upper level managers typically face;

DSS attempts to combine the use of models or analytic techniques with traditional data access and retrieval functions;

DSS specifically focuses on features which make them easy to use by non-computer-proficient people in an interactive mode; and

DSS emphasizes flexibility and adaptabilityto accommodate changes in the environmentand the decision making approach of the user.

DSSs include knowledge-based systems. A properly designed DSS is an interactive software-based system intended to help decision makers compile useful information from a combination of raw data, documents, and personal knowledge, or business models to identify and solve problems and make decisions.

Answer 2

Answer:

A decision support system (DSS) is a computerized program used to support determinations, judgments, and courses of action in an organization or a business. A DSS sifts through and analyzes massive amounts of data, compiling comprehensive information that can be used to solve problems and in decision-making.

A decision support system gathers and analyzes data, synthesizing it to produce comprehensive information reports. In this way, as an informational application, a DSS differs from an ordinary operations application, whose function is just to collect data.

Explanation: