Explain the concept of new Public management with its key features?
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New Public Management draws practices from the private sector and uses them in the public sector of management. NPM reforms use market forces to hold the public sector accountable and the satisfaction of preferences as the measures of accountability.
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The public management draws practices from private sector of management. It uses in government and public service institutions and agencies. It also works at both national and sub-national levels. Public administration is not only dealt with bureaucratic complexity but flexibility also.
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