Explain the functional, non-functional requirements and constraints for OLA
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explain the Functional, non functional requirements and constraints for OLA
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Explanation:
OLA stands for operational level agreement.
A functional requirement is one where we need to specifiy the operational parameters that need to be fulfilled for better operations. For OLA, these include the operational KPI's, targets and standard operating procedures, definition of measures etc
A non functional requirement is one that does not specifiy the operational parameters for judging its excellence. For OLA these include availability, reliability or expansion of operation
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