Question

explain the impact of demographic changes and technology on human resources in a globalized era​

Answer 1

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The aim of this study is to establish the demographic factors affecting Human Resource Management. Demographic changes relates to gender, ethnicity, age, occupation, religion and workforce. Pfeffer (1985, p. 303) defined employee demography as “the study of the composition of a social entity in terms of its members attributes”. The demographic factors have reflective influence and a major impact on operations of human resource management. Employees have become progressively more diverse, and this has forced hotel industry to make substantial changes to the methods in which they approach management of employee.

Hotel organisations use human resource management practice to equip employee’s attitude and behaviour to achieve their organisational goals and gain competitive advantages as well as focusing on job satisfaction of employee. According to Wright & McMahan (1992) theory, the organisation cannot compete in the market unless organizations adopt employee retention practices which cannot be imitated easily. This implies, employers should be concerned about how to propose employment practices that best meet these diverse employee expectations. To put it plainly, employee’s demographic characteristics are related to their preference, for a range of employee benefit practices then organizations would need to be very much aware of these employee expectations.