Explain the institutional strategies and devices for building citizen-administration relationship
Answers
Citizen-administration relations were conditioned by the basic nature and operational peculiarities of administration during colonial rule. After winning freedom, the imbalance of a bureaucratic State was sought to be corrected by
(a) Expanding the scope of government functions
(b) Creating institutional infrastructure through Panchayati Raj to promote popular participation,
(c) Encouraging political interventions in administration to
modify the rigor of formalism, and
(d) Instituting organisational and procedural changes in the interest of speed and public understanding of administrative action.
Answer:
The administration-citizen relationship should be fair and transparent. In this aspect different modern institutional strategies and devices are brought in the market. Media plays a great role to build up the connection between the administration and the citizen. The changes and modernism in the institutional strategies are also playing a vital role in this case. The political changes in the administration also build up the connection with the citizen.