Question

Explain the range of services provided by the front office department to a specific type of guest (FIT, FFIT, CVGR & CIP) from the time that he has made his booking until he settles his account during departure. Also, write on any one of the following topics- a) Telephone etiquettes b) effective sales techniques c) Understandings the modes of payment- traveller’s cheque/ credit card d) an appropriate Front- office layout and justify.

Answer 1

So hard question who will read