Explain the Right to seek redressal and the Right to Representation with examples.
( Ch- Consumer Rights from Class 10 )
Answers
Consumers have the right to redressal:-
1. If any kind of damage happens to the consumer, he/she has the right to get the compensation depending upon the amount of damage.
2. A three-tier quasi-judicial machinery has been set up in India for redressal of consumer disputes under COPRA.
3. For example, if a person’s money order hasn’t reached its destination and the post office refuses to respond well to his query. The person can go to the consumer court of the district level to seek redressal.
Explanation: Consumers in India can seek consumption for any damage happened due to a fault that’s not theirs and the seller refuses to take responsibility.
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Answer:
Right to seek redressal:-
Right to seek redressal:- It is the right which can be used when a person purchase a product and the product is not in good condition.
Example:- If a person buy a thing from market and the product is not good in state then the person can replace the product,get a free repair,or get a refund of money for it.
Right to representation:-
The Right to Representation is the right in which the consumers can assert in a collective or representative manner or even in an individual capacity.
Example:- A person is charged against a case and the person is not getting a lawyer to fight his/her case or any lawyer is not ready to fight his/her case then the person himself/herself can fight his case as an individual in the court.