Explain the role of consumer organisations and NGOs in protecting and promoting consumers' interests.
Answers
SOLUTION :
The role of consumer organisation and NGOs in protecting and promoting consumer interest are :
(a) Educating consumers of their rights:
These organisations educate the consumer through training programmes, seminars, workshops, brochures, journals, etc .
(b) Encouraging consumers to take legal action :
These organisations encourage consumers to take legal action against fraudulent and unfair trade practice of manufacturers and sellers.
(c) Testing quality of consumer products :
These organisations conduct regular tests to check the quality of various consumer product through accredited laboratories and results are made public.
(d) Publishing consumer related materials :
These organisations published lot of materials on various media of information for the consumers welfare.
(e) Filing complaint on behalf of consumers :
These organisations file complaints with appropriate consumer courts on behalf of the consumers.
(f) Initiative in public interest :
Some NGOs take initiative in filing cases in consumer court in the interest of the general public , not for any individual.
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✔✔ the role of consumer organisations and NGOs in protecting and promoting consumers' interests is quite required and needy.
✔✔they help in spreading awareness among consumers .
✔✔this helps in preventing the exploitation of consumers in marketplace and hence,they get protected.
✔✔this prevents ill practices occuring in our country and increase in economic development.