Question

Explain the types of questionnaire method

Answer 1

Questionnaire Formats

Depending upon the nature of the questions in a questionnaire, there can be different types of questions in questionnaire -

Questions in Open Ended FormatQuestions that allow the target audience to voice their feelings and notions freely are called open-format questions or open-ended questions. These questions are not based on pre-determined responses, giving respondents an opportunity to express what they feel is right, and often provide real, perceptional, and at times, startling proposals. Open-ended questions placed at the end of a questionnaire tend to draw accurate feedback and suggestions from respondents as well.Questions in Closed Ended FormatQuestions which have multiple options as answers and allow respondents to select a single option from amongst them are called closed-format or closed-ended questions. This type of questionnaire is especially useful when conducting preliminary analysis. As a fixed answer set is provided, these are ideal for calculation of statistical information and percentages of various types. Closed-ended questions help to arrive at opinions about a product or service, and sometimes, about a company, in a more efficient manner.