Question

Explain with a real example of conflict theory

Answer 1

What is Conflict?

Conflict is a difference of ideas or opinions. In a team consisting of people from different backgrounds and with different skills and experience, it is likely that you will experience some form of conflict.Conflict can be either a positive or negative process for a team. 

Positive Conflict:A difference of ideas or opinions can be very productive in a team environment. It can encourage creative solutions to problems and generate innovation, variety and increased communication.Positive conflict can also clear the air between team members, raise issues for clarification and resolution and improve relationships.

Negative Conflict:In some instances varied opinions are not productive. This is generally because the conflict is not communicated and dealt with appropriately.When conflict is handled ineffectively it may result in:Team members becoming frustratedCompetition between team members and the development of a win-lose environmentIncreased stress levels and low moraleLow levels of job satisfaction and increased staff turnoverResentment between team members and the inability to work together effectivelyOngoing anger between team members and outbursts of angerPoor communication within the team and the development of a gossip culture and cliques within the team