Question

Explain with an example how one can use the "right to redressal" against unfair trade practices and exploitation?

Answer 1

Consumers' rights under section-6 of the consumer protection act are as follows:

(1) Right to Safety: ...

(2) Right to be Informed/Right to Representation: ...

(3) Right to Choose: ...

(4) Right to be Heard: ...

(5) Right to Seek Redressal: ...

(6) Right to Consumer Education: ...

(7) Right to Basic Needs: ...

(8) Right to Healthy Environment