Explain with suitable examples the meaning of 'Right to chose' and the meaning of 'Right to be informed' as provided under the Consumer Protection Act.
Answers
Right to Choose:
Any Consumer who gets benefits in whatever limit paying little mind to age, sexual orientation and nature of administration reserve the 'Right to Choose' regardless of whether to keep on getting the administration.
Example: Suppose we need to purchase a cleanser and the retailer says that he can sell the cleanser just on the off chance that we purchase a cleanser, our right to decide is denied.
The consumer has each option to buy just those things that he needs to buy.
Right to be informed:
To shield the consumers from the abuse of the makers or the businesspeople, the consumer has been given the 'Right to be Informed'. Under this right, the consumer ought to be informed about the fixings utilized, value, group number, date of assembling, expiry date and the location of the maker.
Example: Suppose we need to buy garments, we should be informed about the quality and cost of the attire just as the guidelines for their washing.
Explanation:
1) Consumers have the right to einformed about the particulars of the goods and services that they purchase. 2) Consumers can then complain and ask for compensation or replacement if the product is defective or not efficient in any manner. ... *One can protest if goods are being sold at a price more than the MRP.